Customer Support Specialist – Part Time (m/w/d), Livingston (UK)

Customer Support Specialist – Part Time (m/w/d), Livingston (UK)

Kurita is a leading global provider of solutions for water-intensive industries. In 100 countries, with more than 7,400 employees generating annual sales of USD 2.3 billion. More than 3,500 patented technologies underline Kurita's innovative strength and help to conserve resources and make our customers' processes more efficient and sustainable.

For our UK office in Livingston, we are looking for a: 

Customer Support Specialist – Part Time (m/w/d)

Short job description:

  • Responsible for ensuring the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
  • Planning of shipments.
  • Liaising with customers during the entire process.
  • Responsible for management of customer digital platforms.
  • Cooperation between internal group entities.
  • Complaint’s handling.
  • Responsible for managing the department mailbox.

Experience required:

  • You have experience in order processing and or logistics within a manufacturing setting preferably.
  • Experience using SAP Business One, would be advantageous.
  • You have a proven track record of customer service experience.
  • Strong verbal and written communication skills.
  • Professional manner when dealing with internal and external customers via phone or email.
  • You must be organised, reliable and diligent with strong focus on accuracy.
  • Excellent team player but have the ability to work using own initiative.
  • Able to understand and follow corporate company processes and procedures.

Your benefits:

  • Collaboration in a leading international company.
  • Long-term prospects and career opportunities available within a globally growing company.
  • Attractive benefits package including pension and bonus.

Are you the ideal candidate to join our Customer Support Team? Then apply today, stating your salary expectations and the earliest possible starting date via our online application system!

Miss Mandy Young can be contacted on +44 131 449 6677 or by email at mandy.young@kurita-water.com and will be happy to answer any questions you may have regarding this exciting job opportunity. She will be happy to receive your email application, too.

We are of service to you.